Last updated: [23/06/2026]
DMZ Renovations respects your privacy and is committed to protecting the personal information of customers, website visitors and people who contact us about our renovation, repair and property maintenance services.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, submit an enquiry, request a quote, call us, email us or use our services.
Who We Are
This website is operated by DMZ Renovations.
Website: https://dmzrenovations.com.au/
Phone: 0481 559 645
Service area: Perth, Western Australia
DMZ Renovations provides home renovations, property maintenance, general home repairs, bathroom renovations, kitchen renovations, laundry upgrades, door installation, clothesline installation, plasterboard repairs, pergola repairs, shade sail repairs, roof restoration and related home improvement services across Perth.
Personal Information We Collect
We may collect personal information when you contact us, request a quote, complete a website form, call us, email us or book a service.
This may include:
-
Your name
-
Phone number
-
Email address
-
Property address or job location
-
Details about the renovation, repair or maintenance work required
-
Photos, videos or documents you send us for quoting or assessment
-
Communication history, including messages, emails or phone enquiry details
-
Website usage information, such as IP address, browser type and pages visited
We only collect personal information that is reasonably needed to respond to enquiries, provide quotes, complete services, manage bookings and operate our business.
How We Collect Personal Information
We may collect personal information through:
-
Website contact forms
-
Phone calls and SMS messages
-
Emails
-
Social media messages
-
Google Business Profile enquiries
-
In-person inspections or quote requests
-
Photos or information provided by customers
-
Website analytics and cookies
Why We Collect Personal Information
We collect personal information to:
-
Respond to enquiries
-
Provide quotes and estimates
-
Arrange site inspections
-
Confirm bookings
-
Complete renovation, repair and maintenance services
-
Communicate with customers about jobs
-
Send invoices, receipts or service updates
-
Improve our website and customer experience
-
Keep business and service records
-
Meet legal, insurance and administrative requirements
Website Cookies and Analytics
Our website may use cookies and similar technologies to improve the user experience, understand website traffic and monitor how visitors use our pages.
Cookies may collect general information such as browser type, device type, pages visited and time spent on the website. You can choose to disable cookies through your browser settings, but some website features may not work properly.
Contact Forms
When you submit a contact form on our website, we collect the information you provide so we can respond to your enquiry. This may include your name, phone number, email address, suburb, job details and any photos or files you upload.
We use this information only for business-related purposes, including quotes, bookings, customer communication and service follow-up.
Photos, Videos and Job Information
Customers may send us photos, videos or job details to help us understand the work required. This information may be used for quoting, planning, assessment and communication.
We will not publish customer photos, property images or project details for marketing purposes without permission.
How We Use Your Information
We may use your personal information to:
-
Contact you about your enquiry
-
Provide a quote or service recommendation
-
Book and manage appointments
-
Carry out renovation, repair or maintenance work
-
Process payments and invoices
-
Respond to questions, complaints or follow-up requests
-
Improve our services and website
-
Maintain accurate business records
Who We Share Information With
We do not sell your personal information.
We may share personal information only where reasonably necessary, including with:
-
Contractors or trades involved in completing your job
-
Suppliers, where materials or products are required
-
Professional advisers such as accountants, insurers or legal advisers
-
Website, email, hosting, analytics or CRM service providers
-
Government, regulatory or legal authorities if required by law
Any information shared is limited to what is reasonably necessary for the purpose.
How Long We Keep Personal Information
We keep personal information only for as long as reasonably required for business, legal, accounting, insurance and service record purposes.
Quote requests, invoices, job records and customer communications may be retained to help manage our business, handle follow-up enquiries, meet record-keeping requirements and protect against disputes.
How We Protect Personal Information
We take reasonable steps to protect personal information from misuse, loss, unauthorized access, modification or disclosure.
This may include secure website systems, password-protected accounts, limited access to customer information and secure storage of business records.
However, no online system can be guaranteed to be completely secure. Customers should avoid sending unnecessary sensitive information through website forms or email.
Accessing or Correcting Your Information
You may contact us to request access to the personal information we hold about you or to ask us to correct inaccurate information.
We may need to verify your identity before providing access or making changes.
Privacy Complaints
If you have concerns about how your personal information has been handled, please contact us first so we can review and respond to your concern.
Phone: 0481 559 645
Website: https://dmzrenovations.com.au/
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner for further information about privacy rights in Australia.
Third-Party Links and Embedded Content
Our website may contain links to third-party websites, embedded content, maps, videos or social media features. These third-party websites may collect information according to their own privacy policies.
DMZ Renovations is not responsible for the privacy practices of external websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services or legal requirements.
The latest version will be available on this page.